Frequently Asked Questions -Eyewear Wholesale for Opticians
Everything you need to know about ordering authentic designer optical frames and sunglasses wholesale from Blue-Berry GmbH. From product authenticity and CE Declaration to shipping, minimum orders, and warranty — find all the answers here.
We source all our frames and sunglasses directly from manufacturers, distributors, and licensees — which is how we guarantee 100% authenticity and quality on every single product in our catalog.
Yes. We understand you want to get to know us and our products.
A first trial order is possible without pre-payment for a volume of up to 250,00 €. You can pay within 15 days after the receipt of the invoice, respectively the day when we dispatch your order.
From the 2nd order onwards, our standard conditions apply.
Yes. We provide our clients the original CE certificates. These are available after registration and are the legal base for any sale within the EU (and worldwide).
We operate in an open market, so we’re not able to offer exclusive territorial agreements. Any registered optician can order from our catalog — that’s what keeps our pricing competitive and our platform accessible to everyone.
No. There is no minimum order quantity.
Supported by our low UPS prices, you can adjust your order size & frequence to a daily, weekly or monthly cycle.
Nous vous fournirons un modèle comparable ou même meilleur de notre assortiment de plus de 6 000 montures.
As most of the offered products are discontinued models, there might be no spare part available anymore. As long as the certain product is still in stock, we always try to help.
Since 2026 we provide for local opticians 1 extra year of warranty. Within this extra year we provide a voluntary warranty service you can rely on, but we also reserve the right to refuse it. Please find more information on our Trust-Page.
If we cannot help at all, we will provide you with a comparable model from our assortment of over 7,500 frames.
Nous n'acceptons pas les retours généraux. Veuillez vérifier tous les biens dans les 10 jours ouvrables suivant la réception. Si vous remarquez des problèmes ou des défauts, vous pouvez déposer une réclamation dans ce délai, et notre politique de garantie s'appliquera.
Tous les clients doivent vérifier les marchandises dans les 10 jours suivant la réception. Si des dommages visibles sont constatés, nous offrons un remboursement ou un remplacement à 100 % immédiatement.
De plus, nous offrons une garantie d'un an pour les défauts non visibles ou non intentionnels qui peuvent survenir plus tard et qui n'étaient pas détectables lors de l'inspection à la livraison.
Veuillez déposer votre réclamation
Since 2026 we provide for local opticians 1 extra year of warranty. Within this extra year we provide a voluntary warranty service you can rely on, but we also reserve the right to refuse it. Please find more information on our Trust-Page.
Veuillez consulter notre politique de garantie.
Yes, we can provide you a contact to existing customer to get feedback directly from the front lines. Just drop us a message here.