Optician FAQs | Blue Berry - Wholesale Designer & Branded Eyewear

Where do Blue-Berry’s optical frames and sunglasses come from?

We source all our frames and sunglasses directly from manufacturers, distributors, and licensees — which is how we guarantee 100% authenticity and quality on every single product in our catalog.

Can opticians place a risk-free trial order with Blue-Berry?

Yes. We understand you want to get to know us and our products.

A first trial order is possible without pre-payment for a volume of up to 250,00 €. You can pay within 15 days after the receipt of the invoice, respectively the day when we dispatch your order.

From the 2nd order onwards, our standard conditions apply.

Do Blue-Berry’s eyewear products come with Declaration of Conformity (CE)?

Yes. We provide our clients the original CE certificates. These are available after registration and are the legal base for any sale within the EU (and worldwide).

Does Blue-Berry offer territorial protection for opticians against local competition?

We operate in an open market, so we’re not able to offer exclusive territorial agreements. Any registered optician can order from our catalog — that’s what keeps our pricing competitive and our platform accessible to everyone.

Is there a minimum order quantity for opticians ordering wholesale eyewear?

No. There is no minimum order quantity.

Supported by our low UPS prices, you can adjust your order size & frequence to a daily, weekly or monthly cycle.

Co jeśli ramka musi być zamówiona ponownie, ale nie jest już dostępna?

Dostarczymy Ci porównywalny lub nawet lepszy model z naszej oferty ponad 6000 ramek.

Do you provide spare parts for optical frames ordered from Blue-Berry?

As most of the offered products are discontinued models, there might be no spare part available anymore. As long as the certain product is still in stock, we always try to help.

Since 2026 we provide for local opticians 1 extra year of warranty. Within this extra year we provide a voluntary warranty service you can rely on, but we also reserve the right to refuse it. Please find more information on our Trust-Page.

If we cannot help at all, we will provide you with a comparable model from our assortment of over 7,500 frames.

What is the return and claims policy for wholesale eyewear orders from Blue-Berry?

Nie akceptujemy ogólnych zwrotów. Proszę sprawdzić wszystkie towary w ciągu 10 dni roboczych od otrzymania. Jeśli zauważysz jakiekolwiek problemy lub wady, możesz złożyć reklamację w tym okresie, a nasza polityka gwarancyjna będzie miała zastosowanie.

What warranty do opticians get on wholesale eyewear from Blue-Berry?

Wszyscy klienci są zobowiązani do sprawdzenia towarów w ciągu 10 dni od ich otrzymania. Jeśli zostaną stwierdzone widoczne uszkodzenia, natychmiast oferujemy 100% zwrot lub wymianę.

Dodatkowo oferujemy 1-roczną gwarancję na niewidoczne lub niezamierzone wady, które mogą wystąpić później i nie były wykrywalne podczas inspekcji przy odbiorze.

Proszę złożyć reklamację

Since 2026 we provide for local opticians 1 extra year of warranty. Within this extra year we provide a voluntary warranty service you can rely on, but we also reserve the right to refuse it. Please find more information on our Trust-Page.

What should I do if an optical frame arrives damaged?

Proszę zapoznać się z naszą polityką gwarancyjną.

Are there reviews or references from other opticians who work with Blue-Berry?

Yes, we can provide you a contact to existing customer to get feedback directly from the front lines. Just drop us a message here.

Frequently Asked Questions -Eyewear Wholesale for Opticians

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