Frequently Asked Questions -Eyewear Wholesale for Opticians
Everything you need to know about ordering authentic designer optical frames and sunglasses wholesale from Blue-Berry GmbH. From product authenticity and CE Declaration to shipping, minimum orders, and warranty — find all the answers here.
We source all our frames and sunglasses directly from manufacturers, distributors, and licensees — which is how we guarantee 100% authenticity and quality on every single product in our catalog.
Yes. We understand you want to get to know us and our products.
A first trial order is possible without pre-payment for a volume of up to 250,00 €. You can pay within 15 days after the receipt of the invoice, respectively the day when we dispatch your order.
From the 2nd order onwards, our standard conditions apply.
Yes. We provide our clients the original CE certificates. These are available after registration and are the legal base for any sale within the EU (and worldwide).
We operate in an open market, so we’re not able to offer exclusive territorial agreements. Any registered optician can order from our catalog — that’s what keeps our pricing competitive and our platform accessible to everyone.
No. There is no minimum order quantity.
Supported by our low UPS prices, you can adjust your order size & frequence to a daily, weekly or monthly cycle.
Vă vom oferi un model comparabil sau chiar mai bun din sortimentul nostru de peste 6.000 de cadre.
As most of the offered products are discontinued models, there might be no spare part available anymore. As long as the certain product is still in stock, we always try to help.
Since 2026 we provide for local opticians 1 extra year of warranty. Within this extra year we provide a voluntary warranty service you can rely on, but we also reserve the right to refuse it. Please find more information on our Trust-Page.
If we cannot help at all, we will provide you with a comparable model from our assortment of over 7,500 frames.
Nu acceptăm returnări generale. Vă rugăm să verificați toate bunurile în termen de 10 zile lucrătoare de la primire. Dacă observați probleme sau defecte, puteți depune o reclamație în această perioadă, iar politica noastră de garanție se va aplica.
Toți clienții sunt obligați să verifice bunurile în termen de 10 zile de la primire. Dacă se constată daune vizibile, oferim un refund de 100% sau înlocuire imediat.
În plus, oferim o garanție de 1 an pentru defecte invizibile sau neintenționate care pot apărea ulterior și care nu au fost detectabile la inspecția la livrare.
Vă rugăm să depuneți reclamația dumneavoastră
Since 2026 we provide for local opticians 1 extra year of warranty. Within this extra year we provide a voluntary warranty service you can rely on, but we also reserve the right to refuse it. Please find more information on our Trust-Page.
Vă rugăm să consultați politica noastră de garanție.
Yes, we can provide you a contact to existing customer to get feedback directly from the front lines. Just drop us a message here.